Privacy Policy

1. Information We Collect

1.1. Information You Provide Directly:

Prompts, Lyrics, and Queries: We collect the text prompts, lyrics, and any other queries you submit to the Service in order to generate content. This may inadvertently include personal information if you provide it in a prompt.

Accounts and support: We store your email address, account identifier, an automatically assigned username, sign-in and terms-acceptance records, credit grants and redemptions, generation dates, purchase records and song history. If you contact support, we receive the information in your message. If an external sign-in provider is offered and you choose it, we receive its verified email and account identifier.

Payment records: When checkout is enabled, Stripe processes payment details. We receive order identifiers, purchase amounts and currency, payment status and related customer identifiers. Our application does not store full card numbers or card security codes.

Optional radio submissions: If you explicitly submit a song to Rocky’s show, we also store that choice, its consent version, the original concept and any on-air name, dedication and topic you provide. Automated AI review may assess show suitability using the submitted and finalized text. A show denial does not cancel your completed download or charge another credit. Private songs are not added to the show pool without your opt-in. When you opt in and leave the on-air name blank, your assigned username is used instead. Usernames are public-facing labels if used on air; email addresses remain private account identifiers. Assigned usernames are never made available to another account, including after account closure. A minimal reservation record may be retained to prevent reuse. Opting in makes the song and accompanying on-air material eligible for public broadcast and archival replay; your sign-in email is not intended as an on-air name.

1.2. Information We Collect Automatically:

Live listener estimate: The live player sends a random, short-lived page-session identifier and whether live audio is playing. We use a keyed hash of the network address to limit abuse; this presence table does not store raw IP addresses or a listening history. A session stops counting after 45 seconds without a heartbeat. Presence records expire after an hour of inactivity and are cleared during the next presence update. Paused, muted and archive-replay players are excluded. The displayed number estimates active browser sessions, not verified individual people.

Terms acceptance and abuse prevention: We retain the accepted terms version, time, form/API channel and a keyed network-address hash in the live database for up to one year to document acceptance. Restricted recovery backups may retain older records until those backups are replaced; they are not used for routine listener analytics. Separate signed form tickets, hashed rate-limit records and duplicate-submission checks protect generation from bots and spam.

Radio archive: Songs, artwork, lyrics, DJ transcripts and broadcast times are stored in a permanent archive on our storage infrastructure. Publicly aired material may be replayed. Please do not include private or sensitive information in material intended for broadcast.

Log Data: Like virtually all websites, our servers automatically record information to operate the service and ensure its security. This data may include your Internet Protocol (IP) address, browser type, and the time and date of your request. IP addresses are considered personal information under various regulations.

Essential cookies: First-party cookies maintain signed-in sessions, form security and sign-in state. Account sessions last up to 30 days; sign-in links expire after 15 minutes and can be used only once. Blocking these cookies can prevent account features from working.

Your Recent Songs: To help you find songs you've made, your browser keeps a short list of links to your recent songs on your own device, using your browser's local storage. The saved recent-links list is not uploaded as an analytics list; opening a link makes an ordinary request to our servers. You can clear it with "Forget these" on the home page, or by clearing your browser's data for this site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Service.
• To manage accounts, send requested sign-in links, record credits and purchases, generate and deliver requested music, and answer support requests.
• To diagnose failures and evaluate service quality. Submitted material is not currently used to train our own models. Public show evaluation and broadcast apply to opted-in submissions.
• To monitor for security purposes and to prevent abuse.
• To comply with applicable legal obligations.

3. How We Share Your Information

We do not sell your Personal Information. We may share information only in the following situations:

• Service providers: Resend processes the recipient email address and sign-in message to deliver requested account emails. Stripe processes checkout and payment information when checkout is used. Hosting, network and security providers process information needed to deliver and protect the site. Song requests and associated metadata are transferred between our website machine and the offsite generation worker over a private authenticated connection. Support access is limited to operating the service.
• Public broadcast: Opted-in songs and submitted on-air details may be heard or viewed by listeners and retained in the radio archive. Material intended for private generation is not automatically published.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale.

4. Legal Basis for Processing (for users in the EEA/UK)

Where EEA/UK data-protection law applies, we rely on performance of the requested contract for accounts, generation and delivery; legitimate interests for proportionate security, abuse prevention and support; and legal obligations for required financial or legal records. Optional radio submission uses your affirmative choice and the associated broadcast permission. You may contact us to withdraw a submission from future selection before it airs; withdrawal cannot undo a past broadcast or copies others already made. Where processing depends on consent, it may be withdrawn without affecting prior lawful processing. We do not treat acceptance of this policy as a substitute for a required lawful basis.

5. Data Security

We use reasonable administrative and technical safeguards to protect the information we collect. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain log data for a limited period for security and site operations. Public radio archives are retained for replay. For new remote-generated customer packages, direct downloads are available for 30 days after completion, followed by a 60-day restricted recovery window. Account history may retain the title, song ID, file hash, credit transactions, purchase and generation dates while the account remains active for purchase history and support. Purchase and transaction records may be kept after account closure where needed for accounting, disputes or legal obligations; unresolved matters may require a legal hold. A file hash linked to an account is not anonymous data. Recovery requires verification of account ownership. Permanent deletion and backup cleanup are subject to the published retention policy; existing files are not automatically deleted during rollout. These records may include personal information you chose to submit; they are not automatically de-identified. Retention is subject to applicable rights and deletion requests.

7. Your Data Rights and Choices

Depending on your location and the applicable conditions, you may have rights to access, correct, delete, obtain a portable copy of, restrict or object to processing of your personal information, withdraw consent, and complain to your data-protection authority. Rockslide.ai maintains account information and song and credit history. Requests for deletion will be handled based on specific information you can provide that allows us to locate your data. To make a request, please contact us at accounts@rockslide.ai.

8. International Data Transfers

Our website and generation infrastructure are in the United States. Email, payment and network providers may process information in other countries under their own service arrangements. If EEA/UK transfer restrictions apply, any required transfer safeguards must be in place; use of this website alone is not a waiver of those requirements. Contact us for information about the providers and safeguards relevant to your request.

9. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: accounts@rockslide.ai